If materials are returned to us in new condition (for resale) with a copy of the receipt or bill of sale, we will refund the purchase price of an item.
If materials are returned to us in new condition, have not been opened, and are accompanied by a copy of the receipt or bill of sale, we will refund the purchase price of an item.
Materials that are defective or damaged will be replaced. Do not send back the damaged or defective products, unless requested to do so. Just notify us as soon as the items are received, and mention whether the defect is due to shipping.